Shipping policy

Shipping Policy Last updated: March 2026 Thank you for shopping with Florascent Co. This Shipping Policy explains how orders are processed and delivered when you shop at florascentco.store. Order Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays) after your order confirmation email is received. You will receive another notification when your order has shipped. During high order volumes or promotional periods, processing times may take slightly longer. Shipping Time Estimated shipping times depend on your location: United States: 5–10 business days International: 7–15 business days Shipping times are estimates and may vary depending on the carrier and destination. Shipping Costs Shipping costs are calculated at checkout based on your location and the shipping method selected. Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website. Order Tracking Once your order has been shipped, you will receive a tracking number by email so you can follow the progress of your delivery. Incorrect Shipping Address Please ensure your shipping address is correct before completing your purchase. Florascent Co. is not responsible for orders shipped to incorrect addresses provided by the customer. Delayed or Lost Packages If your package is delayed or appears lost in transit, please contact the shipping carrier first. If you still need assistance, feel free to contact us and we will help investigate the issue. Damaged Items If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you. Contact Information If you have any questions about shipping, please contact us: